returns

if you have changed your mind about your order or purchased the wrong size, we offer a returns service.

for returns completed within 14 days (after having received your order), we offer a full refund. items must be returned in their original state, in order to be eligible for a refund or exchange.

please send the returns to:

stuf|f - fine goods

birkenstrasse 40

40233 düsseldorf

germany

please note that you have to cover the cost of return shipment. we recommend that you insure the return shipment as we can only refund or exchange your order if we actually got it back.

please also note that any refunds do not include the cost of the original or the return postage and packaging.

if you wish to exchange the returned item for a different size or model, please let us know in advance. this will help us to prepare that item to send in exchange, as soon as possible. for an exchange we offer free delivery of your alternate item. (please note, that free shipping is only available for one exchange.)

 

returns
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